18 Apr, 2019 → by ClaimboUser88923
No service: Day 6
Day 6 no service Kansas City Missouri/ Kansas, U.S.A. Can’t make any calls or texts. Posted a request for statsus on Community page. I was told “we aware of outage”. I asked again. VM Chat & VMU Care stop responding as of 4-17-19. I can’t even call customer service. No other phones around. No public pay phones in my area. Escalations Team sent me an email Tuesday, I responded & haven’t heard from them since then. They took my payment and I have no service.