called the company two weeks ago and set up an appointment for the salesman to come to my house. No problem date set, she informed me that they were 20 weeks behind I just wanted prices. Got a call today 10-2-2019 cancelling the date stated saleman was having surgery that date...did not believe her at all. a 28 x 66 window double glass with top 6 grill Pella at lowes cost $293.00 plus #139 installed guess where I'm going for my windows....NOT WINDOW WORLD!!!!!