1 Jan, 2018 → by ClaimboUser547269
No resolution after two reps
2
11/16/14 I would like to pay my annual payment based on my retirement/SS income per EFT/paper check to Lifestation. One rep gave me $311.41, then monthly $29.75, then quarterly $335.40., repeatedly. Second rep/supr repeatedly same info. And that LS MUST keep my checking info on their file if I chose another payment plan than a lump payment. THE DIFFERENCE IN LUMP PAYMENT IS $335.40 FOR MONTHLY. MANY OF SMALL/LARGE BUSINESSES THAT I DEAL WITH READILY ACCEPT EFT/PAPER CHECK. I FEEL THAT I WAS UNDULY GIVEN DUPLICATE INFO BY THE TWO REPS W/O ACCOMMODATIONS FOR MY PAYMENT TO LS. AS A CUSTOMER SINCE 2011, I DID NOT FIND RESOLUTION WITH THE TWO REPS THAT WOULD ACCOMMODATE ME.