4 Mar, 2019 → by ClaimboUser726216
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I had a sales manager come to my home to suggest a water softener. I agreed to buy one. I wrote him a deposit of $400. I had to date the check for end of the month, that's when I get paid. He said it was okay he would hold until then. He didn't cashed the same day which cost me an overdraft. When the day came(scheduled) to install no one came. When I called him and the store receptionist told me my unit wasn't even there and that he shouldn't have set it up to install. I had waited for two weeks for them to come. I called the company back after, I got someone else to come the next day and fix the one I had(very bad water). I asked to cancel my order and get my deposit back, she told yes I could do that. after two weeks of waiting I tried to call both salesman and company never got an answer from either, left messages four times no one has ever called me back. Today I received an invoice that I still owe them $1970.69. Tried calling again no answer left messages no return call. I'm not sure what to do next, take them to court?