26 Jun, 2016 → by ClaimboUser472204
No registration papers from the DVM.

1

I had purchased my new vehicle in December of last year. I received my new car three weeks ago and I can't register the car and drive it legally because I don't have the proper DVM papers from M-B of Beaverton. I've contacted them many times about the DVM papers and all they tell me it was sent to me and its been three weeks and I'm still waiting. This has been a terrible experience. I'll never buy another M-B again. The DVM person at the dealership blames the State DVM person and it goes round and round for three weeks. Payed a lot of money for this car and I want to get it registered and drive it. Its parked in my garage and I can't do anything but WAIT for these unprofessional people to get their act together. The mail doesn't take three weeks to get to Hawaii. One lie after another and I'm sick of it. The customer care at this dealership is TERRIBLE, I wouldn't recommend my enemies to this dealership. They made all kinds of promises when I purchased the vehicle and none of it happened. The salesman promised me a cargo mat as part of the deal and it wasn't in the car. All he cared about was his bonus. He even coached me on how to answer the survey. I shouldn't be treated this way. All I want to do is drive my new car. No more M-B for me. I'm done with M-B.
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