25 May, 2020 → by ClaimboUser979100
No refund from cancelled flight.
2
Frontier promised to give me a voucher for $50 along with a credit for a flight I had to cancel due to covid-19. After creating an account to accept it, I thought everything would be ok. I learned my account was deleted. Then I received an email saying to accept 60, 000 miles in order to prolong the amount of time I can travel. I had to create a second account in order to do so. I was told the miles would be posted may 20. It's may 25 and I noticed I received no notification they were posted so I decided to log in. Low and behold I no longer have an account!