25 May, 2020 → by ClaimboUser979100
No refund from cancelled flight.

2

Frontier promised to give me a voucher for $50 along with a credit for a flight I had to cancel due to covid-19. After creating an account to accept it, I thought everything would be ok. I learned my account was deleted. Then I received an email saying to accept 60, 000 miles in order to prolong the amount of time I can travel. I had to create a second account in order to do so. I was told the miles would be posted may 20. It's may 25 and I noticed I received no notification they were posted so I decided to log in. Low and behold I no longer have an account!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Frontier Airlines you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.