16 Nov, 2020 → by ClaimboUser871452
No refund for ordered item no longer available on macy`s online website. Unable to speak to any customer service advisor located in the usa

2

Ordered (#[protected]) on 11/05/2020 when it showed up as being in stock. As of 11/16/2020, the item has not been shipped according to Macy`s website order status function and it does not show any information for the order status. Customer support advisors, all in the Philippines, repeatedly said that no refund will be processed for this order. Attempts to speak to someone in the USA have all been failures. I want immediate credit for order that is unavailable & has not been received by me.
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