1 Aug, 2020 → by ClaimboUser302440
No refund for cancelled booking

1

On June 23, 2019, I booked a flight (U8MOGV) from Houston, Texas (IAH) to London (LGW) in the amount of $1016.18. On 4/18/2020, I was given the option of a full refund & completed the form. With no response from JustFly, I sent an email on 22 July 2020 and received a reply stating the refund was being processed. As of today (1 August 2020), there is no response from the company which has had my money for 13 months.
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