They are the worst company everrrrrr. They pass you along like their getting you info to only end up with the same person. they hung up on me twice when I demanded that they send a repair person asap waiting a month is totally unexceptable to have to wait for your fridge. they took my deductible n I still don't have a fridge. they sent a srvman without parts for the model that the knew I had. Worst customer service on the planet. my dad called twice they treated him the same way. I don't understand how they are allowed to get away with such insane service. I wish I'd checked the horrible reviews before my purchase. I could've saved $500.