I was told a bunch of bs told my phone I brought over to cricket was eligible... Well it's not working I was told to buy a sim card well I bought one when I got service through cricket phone won't activate I wanted to cancel my order so I would have to disputed with the bank... Well I worked out where I could go to cricket store and get the 9.99 phone since I ported my number over the representative I talked to that seemed like I could believe hom... Ohhhhh no I get to the store and get told I couldn't that I have to pay this much and pay an upgrade fee... So i'm paying you to upgrade from something I don't have to upgrade cause getting the phone from was a down grade from my phone so I get service I can't use if I was told it doesn't work on my device I probably would of got the so called up grade I call it a slap in my face they were rude at the ozark mo store.,... Just want more money and more money well i'm using a prepaid service i'm not rich I already gave you money and I have nothing but a piece of plastic and crap loads of i'm sorry so thank you for nothing and your welcome for some free money... Which was all I could afford to get service... Charge me an upgrade fee really... I called you four times and got bs and you got money you don't deserve