I placed an order for the product "Hoodia" in August and nothing came in the mail over the next 2 months. I have never received anything since the order was placed. I then requested a refund for the $59.74 (Ticket# 145405) on October 5th and was informed it would be done in 1-2 billing cycles. This was ignored and I have not yet received the refund. On November 17th and December 2nd I was again informed they were going to take 1-2 billing cycles. It's now obvious to me that herbalremedies.com is a scam and I will be reporting them to various federal agencies and watchgroups.