There is no customer service when you call the 800 numbers that edd provides. Here is why I say what I say. I applied back in march 2020 and filed unemployment but did incorrectly the first time so I reapplied and filed under pua. Called in june and edd representative said my file was going to be fixed & combined that I would hear from them via mail. Never received correspondence. So I called in july to followup only to be informed that even though they had received all my identification information that they were working on fixing the problem. I was told that august 10th I would receive a call never did. I call today on august 24th and was told that he could not answer my whys and that my file had not been fixed. This is unprofessional way of conducting business and not good to tell lies.