1 Jan, 2018 → by ClaimboUser558347
No parcel recieved
2
I ordered a pair of boots on the 25th December from Dorothy Perkins, Dorothy Perkins dispatched on the 26 and I then received a text from Hermes saying I would get my parcel within 2 working days..my ###, its now the 7th of January and I have received nothing, not even a note through the door saying they had tried to deliver it. There's been someone at home over the duration and I haven't had one knock at the door. I called up the Hermes helpline and the lady said there is nothing they could do about it? absolutely ridiculous. Parcel tracking 31/12/2012 08:25 Delivery Confirmed by Courier 29/12/2012 09:29 Courier Received 29/12/2012 05:21 Out For Delivery 29/12/2012 01:23 Processed at Depot 29/12/2012 01:21 Receipt at Depot 28/12/2012 17:33 Receipt at Hub 28/12/2012 17:33 Missing Pre-Advice