I ordered and paid for some plastic cupcake picks for my daughter's 8th birthday. Seven days later I emailed and attempted to contact to see if they would be delivered on time. I got no response. On the 8th day I again emailed and still got no response. On the 9th day (the day before my daughter's party) I emailed and told them to cancel the order. Within two weeks after my daughter's birthday I got a Fedex notice that I had a package to pick up. I never went to get the package. Upon review of my credit card bill two months later I saw that I was not credited and did a chargebback (and my last email said I would). The owner (Lyndsay Walker-Zoratti) then sent me a barrage of harassing emails calling ME a thief, liar and horrible person. She then called my cell phone and threatened me AND said that she had published things about me online (which amounts to libel because they were untrue and she knew they were untrue statements). This business owner of Sweet Cuppin Cakes Bakery (Winnipeg, Manitoba and Covington, Kentucky) is not only unprofessional, her business "practices" are simply illegal.