7 Aug, 2018 → by ClaimboUser627472
NO MERCHANDISE RECEIVED AND NO REFUND!

I ordered from them on July 19, 2018. I placed an order for a Fortnite backpack for my son. My credit card was charged immediately, yet my order has not shipped and they have failed to respond to numerous emails and facebook messages. DO NOT ORDER FROM THEM! Having no telephone number should've been a red flag. Lesson learned. They also claim to have "live chat" on their website, however, no chat exists. Their website also clearly states that orders are shipped between 3 to 5 business days, which obviously is false. Buyer Beware! I have already reported them to the Better Business Bureau and my next step will be to dispute the charge on my credit card as I have never received my merchandise, nor do I agree with a company who charges your card before the order ships.
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