Some days the door opens and closes continuously, other days it wont open at all (meaning the stairs) Some days the call light works but the lift wont move, others not even the call light (this morning) Some days the door wont open fully on our floor so we'll have to go to the next and walk a flight. There are old people who can hardly walk several steps, let a lone get out without the lift and people with young kids. Never heard of so much trouble with am elevator.