I really wish I had seen this site prior to dealing with this company. Hindsight is wondeful thing. These people are fraudulent, dishonest, thieving, conmen who should not be allowed to trade in anything. They should not even be able to sell lollipops. I ordered a bath, taps and basin taps from them 6 weeks ago. I have not recieved a thing and when I called I was told various different stories from it had been delivered (yeah I wish!), to taps were not in stock. When I asked for my money back I was told that I would have to pay a 25% restocking charge. They have since put me on hold several times and then hung up and when I finally got through they are unhelpful and rude. I pray that they go bankrupt soon so they can stop ripping people off. I have reported them to trading standards and suggest that anyone who has had to deal with these shysters does the same. It is too late for me but if your value your money, time and sanity DO NOT BUY FROM THIS COMPANY!!! DO NOT EVEN LOOK AT THEIR WEBSITE. They are VILE people.