I booked my driving lessons on Aug 19th letting them know I've got a baby on the way and need to start lessons asap in Harrow. So I paid for 10 lessons and was told someone would call within 7-10 days. Three weeks later I buzzed and spoke to Sue at DD. The instructor will buzz you by Monday evening (this was a Friday). They didn't phone. I phoned and spoke to Sue again on the Tues. Since then I've spoken to Natalie at DD she said someone would call me later that day. Guess what…no one phoned. Did you see that one coming? Bit of a pattern here? This is the best bit...I can’t have my money back as the cooling off period is 14 days. There you have it daylight robbery, I'm such a mug, They have my money as I've paid up front for 10 lessons and I'm not going to get them.