I'm not having good feelings about this site. Although the concept is good, it doesn't do any good if you win a bid, pay for the item, and then not receive it or receive any answers back to inquiries to their site regarding it. I won my first auction on 11-8-12 (it's now 11-28-12). My dashboard originally stated under "Won Auctions" that the item shipped and I'd receive my item no later than 11-22-12. Obviously this date has come and gone. There is a support link to file inquiries if you do not receive your item by this date. I've done this two separate times... with absolutely NO response from them. Now, when I look at the site, it says "Preparing Shipment", although previously I received an email stating it had shipped. What the heck? I have eight other items in addition to 2 or 3 items that were "Buy it Now" that are supposed to be here the first part of December. Crossing my fingers that they arrive. All I can say is be hesitant... their customer service sucks. I have no way of finding out when or how the shipment was made.