I tried to cancel my order with this company after reading negative feedback. unfortunately the money had already been taken from my credit card account. So I wrote on about 6 emails to either deliver the rubbish they called Pandora or credit my account. I have not received any answer to any emails or a delivery of any kind. Not happy, I have just lost nearly $100 order was made 8/12/2015 Pandora jewellery no order number given at all