1 Jan, 2018 → by ClaimboUser151498
no delivery and restocking fee
1
Do not buy from this crooked outfit !!! they didn"t deliver the furniture..four times..charged me 420 dollars to cancel the order!!! Saturday may 9th bought a 7 piece sectional and two leather couches. $4200.. sooo happy! they told me it would be delivered on sunday, may 10th ..mother's day..i told them to come in a small truck. they came in a semi truck..couldn't deliver!!! they said later that sunday..no..the guy didn't get back in time. then they made appointment for wednesday morning, my 80 year old dad waited 3 hours..they showed up in a semi again... then they said they would come at night on wednesday.. they cancelled again..i am every one of these days canceling things i need to do..then today thursday ..they said we can deliver between 8 pm and 12 am. in the rain .. i said forget it and cancel my order...at 1pm in the afternoon..so tonight may 14th..i get a call at 7;50 pm i get a call they will be here to drop off the order the order i had cancelled.. i spent 20 minutes telling the guy how disrespectfully i had been treated and then they tell me they will charge me 420 dollars restocking fee!!! i told the guy i didn't want it delivered at all. they still loaded it and were bringing it in the rain!!! i am a fifth grade teacher and i have been scammed.. do not purchase anything from this company!!! after reading the other comments here i was afraid to have it delivered..they have in the past not backed up their products...their salespeople are nice..it is just a crooky outfit..