Placed my order on February 14. I was told order takes 7 to 10 days for delivery. Order confirmation stating I would receive email with tracking upon shipping. Called March 4. Had to leave a message with sales rep i placed the order with. March 10, still no tracking or delivery. NO CALL RETURNED March 10 called again. Spoke to a customer service rep. Same story. Only the service rep that took your order can answer your questions. Called the bank and verified payment was funded February 14. Sounds like if the person who took your order quits, is fired, is on vacation, doesn't feel like returning your call etc. you are SOL NO CUSTOMER SERVICE NO TRACKING NO CALLS / MESSAGES RETURNED NO PRODUCT Save your money and shop elsewhere. Did you get an email today asking how I like the product. What product?