30 Sep, 2020 → by ClaimboUser624398
No Customer Service and a leaking Delta Faucet
1
I have had Delta faucets in my previous home with efficient Customer Service from Delta in Canada. So for my new condo in Montreal, I asked for a Delta ESSA faucet for the kitchen to be installed. Just after moving in, I discovered a leak which got worse and worse (pse see pictures and vid) I wrote to Delta at Masco every week since Sept 2nd, giving them time to reply with leniency for Covid delays. BUT nothing has been received. It is now October 1 Do they really care? User's recommendation: Avoid Delta Faucets.