No concept of refund

/ 14 reviews

7 Jan, 2018 → by ClaimboUser318913

I just recently tried to book a flight with them and their site hung. I then book the tix with a different site. After that they still charged me with the tix with hung transactions - no confirmation, no email. The worse part was yet to come. They refuse to refund....

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Ctrip - Other Reviews

》 No concept of refund

》 2nd time being scammed by Ctrip!

》 CTrip has the worst service Do Not Use!

》 Beware: “Pay at hotel” means you pay twice!

》 Ctrip – easy to book flights, but don’t expect any service when flights go wrong

》 Incompetent and unhelpful when issues arise and constantly hang up once you provide a reference number

》 Cancelled booking, no advice, no replies – CRAP service

》 Never use that agency!

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