Made 61 calls to wageworks; conference calls with aetna and wageworks - paid 2 premiums already for cobra is money si with wageworks and aetna sisn't receive docs cust reps provide contradicting stories - claim that docs were sent to aetna and none of them were received by aetna - supervisors hide behind senseless procedures - my medical bills are piling up and nobody at wage works can fix this error - spent hours on the phone with them - everyone is incompetent and doesn't care about the customer - I have no coverage and nobody at wageworks knows how to fix it - IRRESPONSIBLE BEHAVIOR horrific !