4 Jan, 2019 → by ClaimboUser308532
No cell phone service in the casino

1

Could not get cell phone service in casino need to call Uber to pick me up had already paid for trip to and from the casino was informed that there courtesy phone can't call Uber because it's not a 918 area code when I asked what am I supposed to do they said don't know what to tell you they absolutely did nothing to help me and didn't care at all!! That's just wrong to treat customers like that and why can't my phone work in the casino it use to now it don't I've been a customer for a great many years long before the new casino was built that was very upsetting to me was very worried about how i was going to get home since i had already paid Uber for my round trip 1-3-2019 I'm really thinking i will not return to what used to be my favorite casino as they did nothing to help me call my ride home I'm a 58yr old woman who cell phone doesn't work in your casino and it use to i would like to know why it won't work in your casino any more and why i wasn't able to call Uber driver on your phone to be picked back up i had to walk quite aways from the building to be able to get my phone to work it was cold and raining outside i will be calling today 1-4-2019 to hopefully speak with someone who might possibly care about this issue with no phone service.
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