Had scheduled appointment from an employee. Schedule off to meet the senior consultant. 4/20/2011 Armen, he was late. He arrived and went into his office. Ran Experian then he ran Equifax. No authorization request to remove profile. Spoke with manager Mike call headquarters. Spoke with Eisha, he said will not be removed. No one else to speak to.File the complaint to Federal Trade Commission remove from profile. Stop another dealership from finance. never have my credit ran twice same dealership. Cleaning my credit inquiry to many bring score down.