I am a very regular theatre visitor but today was so unfair. I went with my niece and two other guests (usually for the panto have about 20 guests). We were sat in the top tier today, when we arrived we saw that part of the show was to wear 3d glasses, on asking the lady on entering she said she would hand them out later as was waiting for them to arrive. At half time we again asked and was told that they were on their way up from downstairs and yet again when they arrive she would hand them out. Then the warnings came to put on safety glasses nobody sat by us had any and when we asked the lady where they were she said they had run out! How disgusting. You know how many shows you have, how many tickets can be sold so why run out even if people don't hand them back as they should you should still be able to provide as we all pay for our tickets which are not cheap. As a theatre card holder I am most disgusted with the service today. Please provide me with an explanation for this as a very good pantomime was ruined with this boring piece put in! Thank you and await to hear an explanation for this. Tracy Brooker