Bought a nikon camera for £63 from the airdrie store online on the 2nd of May, I waited a week but still hadn't received any delivery information or anything so I called the store and the kept fobbing me off by saying we are busy with customers at the moment call back later, or saying I will find your order form and call you back but they obviously never did, so I rang again and told them there customer service is terrible and I would like my camera which I paid for or a refund, I got past on 2 probably everyone that worked there, eventually got put onto a trainee who said we can't refund you because although we have received your payment of £63 we have unfortunately lost your order form so we can't process the order or refund you, I was pretty angry at this point and demanded I got a refund because I have proof of payment on my bank statement and on PayPal, she then agreed to put a refund through but even that was a lie, I would glady see this store closed down because that is practically fraud and its absolutely disgusting, I won't be a using any cash generator stores now because e of that experience