My experience with this company was TERRIBLE from start to finish. First of all, they originally gave me a pick up date with a window of 4 days. They actually showed up to pick up my stuff two days later than the window they gave me. They also showed up 6 hours late, which destroyed my traveling schedule, and did not bother to call me at any point during that 6 hours to let me know that they would be late. The company representative told me, when I contracted them, that the move would take 7 to 10 business days. However, they did not arrive with my belongings for 24 days, and when I asked the driver why the rep had misled me, he shrugged and said, "They say whatever to get the job." The driver who delivered my stuff was the most incredibly rude man I have ever met in my life. He and his assistant dumped all my boxes upside down on the floor, with absolutely no regard whatever for their contents. Two thirds of my furniture had scratches, dents, and dings on it. When they brought in my mattress, they ripped off the cover that I owned without asking if it was theirs or mine. When I told them I had payed for it, and it was mine, the driver asked me, in an exasperated and petulant tone of voice, "Do you want the money for it?" It was clear he thought I was being an ### for being offended by his behavior. The console of my expensive electric treadmill was cracked. All of the boxes were somewhat crushed, but the ones labeled "Fragile" were especially crushed, as if it had been done on purpose. I believe that this is the case, as I had been calling them repeatedly during the two extra weeks after they promised that my property would arrive, trying to find out where it was, and whether or not they would keep any of the promises they had made to me. They did not. Do not believe anything this company tells you about their service--they do not live up to any of the promises of their advertisements. I would not recommend this company to anyone for even the most basic short move. I am only thankful that this nightmare is over.