26 Mar, 2020 → by ClaimboUser373384
Nightmare customer service
1
I paid off my equipment contract and tried to cancel the service. Nearly a month later I am still trying to get a refund. The customer service people will not tell you the truth. It is a long story, so I won't bore you but it hasn't been a good experience. Do NOT do business with this company. User's recommendation: Do Not do business with Vivint.