1 Jan, 2018 → by ClaimboUser249437
“nightmare customer service”
1
UPD: Still NOTHING!!! I have been to their Richmond brunch 3 times already. I have contacted their head office. I have send 10 or more e-mails to attract attention. NOTHING!!! I have nothing else left but to report them. Treating me like a $#*! for my own money!!! Since 24th June I am trying to contact them in order to sort something out. I have called more than 20 times and sent more than 30 e-mails. Silence!!! Total silence!!! I've been to their office in Richmond and they keep saying that they don't have an access to a customer service. Such a disappointment!!!