1 Jan, 2018 → by ClaimboUser578938
newly purchased phone having wifi problem / service center, returns saying that the unit is working fine
2
Hello, On 29 april I brought the asus zen selfie (qr-899) mobile phone from mall of qatar sharaf dg outlet. after a week I figure out with that the unit is having a poor wifi connection problem. means that the wifi connection is stable if it is near the router. but if if go to next room the wifi is disconnected. but in other cellphone like samsung lenovo iphone they don't have such kind of problem in same wifi connection. so I go back to the outlet and ask for solution. they said that they will send t to service center. they send it by 9th of may to service center. after 2weeks they called me today saying that the phone is repaired but it has still same problem. I ran back to sharaf dg and said that the phone is not repaired they do not believe me. after a long conversation they are agree to send it back to service center. again I need to wait for 14 days. I am quiet dissatisfied with the service of sharaf dg /refund /return/repair policy. When I will get my cellphone back.? Or what solution you can provide for me? Please provide me a quick solution because I am contact less now. If you want to contact me you can call my friend mobile number [protected]