We used to buy equipment from BetterBee before the long-time owners sold the company. Since it was sold, we've had recurring problems with their policies and unwillingness to stand by their products. The workmanship on the select grade wood was not up to previous standards. Even when we went to the store in person to see what we were getting, many of the finger joints were splintered and hive bodies not well made. We went round and round with them and once got stuck with an equipment shortage just before the spring, so we buy elsewhere now. They simply were unreasonable, wanted inflated prices for poorly made equipment. It's too bad because the previous owners did not steadily increase prices while the quality of their products degraded.