New gravity series 1050 smoker damaged hood

/ 91 reviews

25 Jun, 2021 → by ClaimboUser771144

received my new Gravity series 1050 on Wednesday from Amazon. the hood is dented. Would like to either replacement hood or return the grill.

Appliances and Electronics

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Masterbuilt - Other Reviews

》 No phone support. Will not buy masterbuilt again

》 Terrible product along with terrible service

》 No live phone support

》 Failure to resolve issue on broken Gravity BBQ

》 Bought a master built smoker a year ago this month. Thing haven’t worked right at all. I’ve tried to contact the company several times. Only way to do that is on the website! That doesn’t work either!

》 Worst service in my 70 years of dealing with companies! Do not buy!

》 Piece of junk equipment

》 Can’t just have a simple phone call to help resolve problem.

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