Earlier this year I called Altech Autopage to cancel my contract as it was expiring in a month. They put me through to a guy who sold a new (lucrative) package to me which was too good to reject, and I took a leap of faith that I won't have the bad service that I was experiencing in the past. I've been a client for around 7 years. In month 1 of my new contract I ran out of date (TWICE) for the first time in my life. I called in and logged a querie (705988) only for them to come back and say that I don't have a data bundle. I requested the voice recordings and they admitted that this was an error on their behalf. They then activated the data for the next month. On 17 May I received a cellphone bill of almost 3 times my usual amount and noticed they billed me R956 extra for data (after they admitted they never activated it). I logged another query (789670) and every single time I have to call back as nobody ever return my calls. They said I received data and the billing is correct. I have spoken to roughly 9 people in the past 3 months and they just log queries and then read the automated message to me. I am beyond frustrated and feel robbed of my time and airtime I've wasted on these calls. All for nothing. I have opened a THIRD query (818 472) which they also rejected now. I don't know what to do anymore but feel really done in since they admitted to the mistake and I had to pay for it. I deeply deeply regret signing up with them for another term.