18 Aug, 2020 → by ClaimboUser711804
New car with leaking oil problem
1
I bought a NEW Honda Civic car on 12/19/2019. Within the first 7 months, I must bring my new car into service 4 times for the same problem oil leaking! Can you image your new car having an oil leaking problem?! Obviously, this car has manufacturer defects. And it is very challenge even for a mechanic car expert to find out what the real problem is. So far, it has been claimed as fixed the 4th times, I lost my confidence on this new car. I contacted American Honda for a replacement vehicle. Per Floridas Motor Vehicle Lemon Law, I am qualified for it. The American Honda customer service representative documented my case and assigned me a case number. But the person who is in charge for my case had never responded to me for a month! Finally, she called me back said they had nothing to do with my car problem basically! And the worst thing is she refused to provide me any reason and do NOT want to send me anything in writing! What a service?! User's recommendation: If you buy a Honda car, you are on your own.