11 Apr, 2019 → by ClaimboUser845604
Never shop here again!
1
Purchased a skirt and matching top April 11, 2019?? Once here I loved the top but with the matching skirt,( a maxi) it was to much. So I chose to keep the top and return the skirt the next day or so after. There is NO return postage on their label, so I got a ride to PO and shipped it back thinking all was good. DUMB! I misplaced my receipt for postage. as of todays date still NO REFUND! And a lovely customer service rep., pretty much said "YOU SHOULD HAVE SAVED YOUR TRACKING NUMBER" so who cares right? The purchase was for my outfit as the Mother of the Bride. So I am now down by the $79.00 plus return postage and stuck trying to find and pay for new outfit! So to anyone reading this Do Not purchase with Pyramid Collection unless your ok on $ and don't mind the should shrug from customer reps., and the FALSE ADVERTISING with their 100% satisfaction policy. I will never shop with them again. First time was more than enough. OH and their VIP program is $14-16 per mon., Nan Davis