I, too, have been waiting 5 months for a refund from nevershave again. I feel now I will not get my money back. Nevershaveagain is a scam and a fraud. Shame on you nevershaveagain for not following ethical business practices. Your scam makes it even harder to trust any online biz. Good online biz companies should be going after these companies to keep the internet online biz ligit. Don't trust the lady named Jackie or Linda. The say it will be refunded and then nothing. Call again and they say the same thing. never shave again is going to have there day in court...and I will be there.