They claimed the USPS lost my package. But if you look here and on their Facebook page they now have a track record for this behavior. It looks like they create USPS shipping labels but then never give the carrier any package to ship. They didn't reply to any of my emails and they never answered their phone. Luckily I used Paypal and I submitted a dispute through their resolution service. After doing that I got a refund and response from this guy. They seem shady as *** criminal in my opinion. Do not send them money, good chance you won't get what you purchased and you'll be lucky to get a refund. The Texas SOS office should shut this guy down. User's recommendation: Avoid Like The Plague.