5 Apr, 2013 → by ClaimboUser105840
Never Received Photos – PAID FOR THEM!

On June 1, 2012, my daughter, her best friend and I met City Dock Photography employee/owner/photographer Joe Heimbach at Quiet Waters Park in Annapolis, MD for my daughter's senior (high school) photos. Let me also mention that I initially purchased the session through Groupon.com. They are useless by the way. As to the photo session...first, the guy was late - almost an hour. Second, we were told it would take about an hour - it took 2 1/2 hours. Finally, at the end of the shoot (now after 7:00 p.m.) I wrote him a check for $350.00 and we were told we would have the CD of all 600-700 photos in about a week. My check cleared exactly 7 days later. Today is April 5, 2013 and not only do we not have her photos, but I didn't get a dime of my money back. Good thing I'm a paralegal and have filed a small claim lawsuit against him and the company. They evaded service for a couple of months, but I had a Motion for Alternative Service granted and they are officially "served". My daughter graduates on May 31 and has no professional senior pictures (she got the cap and gown shots thru her school). I'm out over $400 and now have to hire another photographer, and PAY MORE MONEY because these I fell for these folks' game. Trial won't happen until summer if we're lucky and by that time, she'll be getting ready to start college. FAIR WARNING: Groupon is still working w/this company, even though they know what happened to us. Groupon did NOTHING to help, they were completely useless and I will never use them (or City Dock Photography) again. PLEASE - do not give City Dock Photography or Joe Heimbach a dime of your money!!! You will get nothing in return except the run-around for months and an eventual migraine. They are not BBB accredited and I also filed a complaint with the Maryland Attorney General. Yelp.com also has a number of complaints about them.
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