20 Apr, 2018 → by ClaimboUser400978
NEVER ORDER ON LINE FROM PAYLESS SHOES
I MADE AN ORDER ON LINE. THEY PROMISE DELIVERY 3-7 BUSINESS DAYS, 2 WEEKS LATER NO ORDER RECEIVED. CALLED CUSTOMER SERVICE. THEY REFUSED TO CANCEL ORDER OR CREDIT MY ACCOUNT. 2 WEEKS LATER I AM STILL WAITING. CUSTOMER SERVICE IS RUDE , MOST DON`T SPEAK ENGLISH THEY ARE NOT TRAINED AT ALL. THEY SAID YOU CAN ONLY CANCEL YOUR ORDER UP TO 45 MINUTES AFTER YOU PLACE THE ORDER. THIS COMPANY IS A REAL JOKE .I ADVISE TO NEVER SHOP AT PAYLESS. FROM NOW ON I USE AMAZON , I HAVE NEVER HAD A PROBLEM WITH AMAZON. NOW I HAVE TO CONTACT THE BETTER BUSINESS BUREAU AND FILE A COMPLAINT. IN THE MEAN TIME THEY HAVE MY MONEY.