I ordered a big dress. Finally, it was too big and I decided to send it back. In order to return the product, I had to pay 9 dollars. Thus, I decided to order the same dress of another size. Soon, the instructions were sent to me in order to trace my order. In three weeks I didn’t receive any dress and I didn’t receive any e-mail notifications about my order. I wanted to put this dress on for my birthday party but I didn’t receive it. When I wrote to the chat for the clients’ support they said the dress will be delivered but I would have to pay some extra money. Afterwards, nobody could explain me anything, they simply didn’t talk to me in the clients’ chat. In my opinion, it is a great mistake to order clothes in this company because it is really indifferent to the clients’ needs. I would prefer to look for another online shop that is more attentive to the customers.