I have placed an order of a hooverboard for my son for christams 2016. I was convinced this website a promising lagit site after so many i went through. As a middle class person i couldnt afford a high dollar one so i got a refurbished one. Finally got one on 11/28/2016 for $179.00. The package came in good condition and so was the hooverboard. Worked for a week until we had to recharge and that when it failed. After instense calling and waiting for a label in my email, i quit in fusteration. Im still upset as my son tries to charge it and puts his hopes up...05/27/2017.