Toured a Thousand Trails campground and received "free Cruise" as reward. Had to send in $325 to cover taxes and port fees, which totaled $140 on cruise lines web site. Followed instructions to the letter. Got approved for two possible dates 6 months later, but were told we could guarantee a date if we would upgrade. Received several phone calls offering upgrades and guaranteeing dates. We declined, and as dates approached, we were told they were filled, but upgraded cabins were still available. When we declined again, they offered us a vacation coupon book instead. We declined and were told we could try to pick new dates again, but fine print said offer would expire before these dates arrived. Still waiting for refund of my money. Bottom line is if you don't spend money on an upgrade, you'll never get a cruise. Their final upgrade price was higher than I could get through AAA. Total scam. Shame on Thousand Trails for profligating this scam!