A few months ago I ordered a fan from Oshopping and it arrived broken, so I asked for a replacement and unfortunately, it arrived broken again, so I just requested for a refund, and they told me that it will be escalated. I waited for a month and received an approval with them, I am waiting for their update for my money and in the next 2 months, I heard nothing. I gave them another call back and asked for the status of the refund, and they told me that it is still not approved yet and I have to wait for couple more days. My money is with them for maybe 3 or 4 months now, and it seems that they have no plans on giving it back to me.