20 Feb, 2018 → by ClaimboUser728499
Never buy a Crossroads

2

2012 Crossraods nose cap began fading just under the two year warranty. Crossroads said they were AWARE of this happening on many models. They told us we would have to pay for it and they would reimburse us. Took them almost a month but they did. $2500.00 Gel coat began cracking on the sides and we contacted Crossroads again and they stated , warranty expired, it would be at our expense. One issue .... they no longer make the graphic!!! Next, slide out kept throwing a code. Repair guy told us it was a poor design. The wiring harness gets pinched when the slide out is retracted in. Back wall is being replaced after sustaining storm damage. The insurance company tried to fight us on paying because they said it was poor craftsmanship. The repair guy said the back was was totally cardboard. He stated he has seen it used on the nose cap due to the curvature, but never the walls. $5000 later and again...NO GRAPHICS AVAILABLE. I'm starting to see a pattern here... Cheap craftsmanship and poor Customer Service. I am going to let everyone I know about the problems with Crossroads. We camp a lot and meet a lot of people.
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