14 Oct, 2019 → by ClaimboUser838120
Never book through them again

1

Still dealing with trying to get money back; never was told they were a third party booking agency. Only figured this out when I never received a confirmation email and had to call the hotel directly. Was told there was no charge for parking and when I called the hotel I figured out it was $50 a day. Called RC and they said they would go back and listen to the booking and if in fact they had said parking was free, they would refund me after the stay. Sent them my receipt and over a month later still dealing with this. They immediately charged my stay to which is not the norm. Didn't inform me of that either. Each time I call they confirm my email, and every time it is wrong. Seem to can't get it correct. It's not just a little wrong in fact its nothing like my email address. Joker must of made up his on.
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