Good day, I bought a VW Polo 1.2 Highline at your branch in Silver Oaks - December 2017 [protected] / [protected] Firstly he delivered the car with an expired license disc (June 2017), after me begging for a temporary number plate and the Natis paperwork i received it finally after a long time period. i Received a FAULTY remote controlled toy car (the reason why i took the deal for my sons birthday) and when i wanted to test it - it was not able to drive, he then refused to replace the car so i had to get an electrician to solder one of the boards. breaking the windscreen in the process, so i had to give my child a broken gift for his very first birthday! Then after promising me they will refund me for all the licensing and number plates that was not in place during the time of delivery. Got at the License offices and they told me to take the car for a roadworthy test which i was never informed that will expire - i had to pay R400 for the test and the licensing was R336, Number plates R320. all this was sent to your sales executive Neldo Steenkamp at Silver Oaks. Please provide me with his direct line manager or customer care who can refund me as promised - this is resulting in a very bad image for your service. Call me on [protected] - Jeandre Boonzaaier