My wy wife and I stayed from 04-22-21 to 04-24-21 in The Ipanema Tower Room 344 and our problem was two-fold. One was the cleaning service was lacking with unclean surfaces and surprise crumbled toilet paper in numerous places that included inside the top drawer of a nightstand and on the carpet near the bed. The second problem was our neighbor tenant in room 342, who liked to smoke marijuana at different times, talk loudly with cursing included, and slamming doors at all hours of the night. The room had an adjoining door which did not help. We were thoroughly discouraged and will never return to that hotel. P>S> I have never seen a hotel with approximately 100 foot of lines awaiting an elevator. The security guard said there were no stairs open to the public.